Return Policy
At this time, all sales are final. We do offer exceptions due to circumstantial reasons such as damaged items. Please send an email using the email link below, including an image of the damage. We are not responsible for any return shipping, however we will try our best to accomodate in the given circumstance.
We are open to all and any other disputes and would love to hear from you through email at:
Shipping & Handling
Standard shipping for the book Realizations effective Dec 8 2022 is no longer free. *Local shipping is now a flat rate of $5 (within the designated 25km radius).There is a $10 flat rate standard shipping fee for residents in Canada, and a flat rate shipping fee of $15 for residents in the United States. We are no longer accepting international orders due to high shipping costs until further notice. Give us 2-3 business days for handling and shipping out the item. You will then receive an email confirmation that the item has been shipped with tracking information and expect approximately 5-7 business days for the item to be delivered.
*Local drop off: If you reside within a 25 kilometre radius to Toronto, upon selecting your shipping method, there will be an option to select local delivery where I will personally drop off the book to you in person at your desired location for a $5 fee. Please expect 3-5 business days for this to be organized and delivered. Due to unforseen circumstances there might be delays in the delivery time but I will try my best to meet our timeline.
Contact Info
Email: kasra.kooshafar@gmail.com
Please send all inquiries through email. Expect up to 24 hours for a response depending on the current demand, we will be as prompt as possible.
We are very open and accepting of all feedback, opinions, comments, and issues. Whether it is regarding the usability, the navigation, or the product itself, we would love to hear from you, so please feel free to reach out! We are very flexible and understanding in these times to be as accomodating as possible. Our goal is not to have customers, but to create connections with people on an intimate level.
Terms & Conditions
These terms and conditions (the "Terms and Conditions") govern the use of www.kaswithlove.com (the "Site"). This Site is owned and operated by Kasra Kooshafar. This Site is an ecommerce website.
By using this Site, you indicate you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Kasra Kooshafar and the Site's creators. All content, including poems, stories and personal writing is not to be used unless asked by the creator of the site. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site. Only acceptable usage is the ability to share on social media.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
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Violate the intelletual property rights of the Site owners or any third party to the Site,
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You must not transmit any worms or viruses or any code of a destructive nature.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
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Books
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we can only guarantee the accuracy of all goods we provide before leaving for shipping. We are not responsible for any discrepancy or damage done to the book after it has left for shipping. You agree to purchase goods from our Site at your own risk.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amont you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Payments
We accept the following payment methods on our Site:
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Credit Card; and
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Debit.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amound due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
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Standard delivery. Delivery takes 2-3 business days for handling, and 5-7 business days for shipping.
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Local delivery. Delivery takes 1-2 business days for handling and to organize a day and location appropriate for drop off. The radius for local shipping is 25 kilometres from Toronto. We reserve the right to change the shipping method to standard delivery if your address falls outside of this radius.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges (if there are delivery charges) in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside Canada your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using those sites.
Limitation of Liability
Kasra Kooshafar and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Kasra Kooshafar and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Province of Ontario.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
Effective Date: 27th day of June, 2022